Terms and Conditions

Last updated: 28 May 2026

Please read these Terms and Conditions carefully before using Our Service.

AA CATERING EQUIPMENT SERVICES LTD

Unit 1 Invicta works, Owen Road, Willenhall, WV13 2PZ ,TEL.01902 636566

TERMS AND CONDITIONS

Definitions – “the company” means A.A Catering Equipment Services ltd and may also sometimes be referred to as ‘us’, “the customer” means any person , persons or company who receives a quotation, places an order or buys any goods from the company.” Goods” means any machine, equipment and other non-edible goods, which are supplied by the company.

You the customer: The invoice and/or order will be made out under the name the you provide us with, therefore any name that you give us and is stated on the invoice will be understood to be that the contract is between us ‘A.A. Catering Equipment Services ltd’ and the name stated on the invoice or order. Who ever provides us with the order either verbally or written is fully responsible for providing us with the correct details as to who we are actually dealing with and who the contract is with.
General: all quotations are made, orders accepted and sales effected subject to the following conditions and no alteration, modification or term inconsistent herewith shall have effect unless expressly accepted in writing by the company
Description: Illustrations and descriptions in our catalogue or documents accompanying quotations are correct in general detail. The company however, reserve the right to vary or modify the design specification or finish without notice unless written undertaking has been given to the contrary and provided that there is no material change in the basis function of the goods supplied.
Prices and variations: Should any information or data supplied by the customer to the company prove to be incomplete or inaccurate in any respect, the company reserves the right to make such amendments to the quotation as ii is in its absolute discretion sees fit or to cancel the quotation unless otherwise agreed in writing. Although the company will endeavour to maintain the prices quoted, the company reserves the right to invoice at prices ruling at date of despatch. All prices are exclusive of VAT, which will be charged as applicable. In respect of export sales, packing and FOB charges are extra at cost at the time of despatch.
Title: Title in the goods supplied and/or installed shall not pass to the customer until all sums due from the customer to the company however they shall have arisen shall be received in full. In the event of non payment on the due date, due to whatever reason or in the event of the non commencement of bankruptcy or liquidation proceedings against the customer, the company shall have the right without giving notice and without incurring liability to enter into the customer’s premises and to take possession of any goods supplied and/or installed by the company of which the title has not passed to the customer. This right shall be without prejudice to any other legal rights to remedies available to the company.
Payment terms: selling prices are subject to alteration without prior notice and the company reserves the right to invoice at the prices ruling at the date of despatch of the goods to take account of any increase in the cost to the company which is due to any factor beyond the company’s control, any change in delivery dates, quantities or specifications for the goods which is requested by the customer or any delay caused by the instructions of the customer or failure of the customer to give the company adequate information or instructions notwithstanding the fact that some other price may have been quoted to the customer. The company reserves the right to deduct any outstanding debts from any payment received, even where these are for goods unconnected with outstanding amounts. The customer shall pay in full the agreed price for the goods quoted before delivery of goods are made unless agreed otherwise. If it is agreed that the goods are delivered without full payment being made first then the customer shall pay the agreed price for the goods to the company within 30 days from the date of the invoice, unless stated that proforma payment should be made. The latter being of normal practice and usual company policy.8% of the total amount on the invoice will be charged weekly on any overdue invoices.
Delivery: All delivery dates quoted by the company are estimates only. The company will use all reasonable endeavours to adhere to any delivery dates quoted but shall not be bound to do so. In the event of the customer not accepting delivery of the goods transported or for what ever reason the company reserves the right to make a charge to cover the costs related to such non-acceptance and for the subsequent re-delivery of the said goods. Where the delivery of goods is ex-works the property & risk passes to the customer as soon as such goods are loaded on the transport taking the goods from the works. Unless otherwise agreed delivery shall take place when the goods are delivered to the customer at the address specified on the despatch note.
Risk: The risk of loss or damage to the goods delivered under this contract shall pass to the customer upon delivery to the customer’s premises or any other address specified by the customer. Delivery under this contract shall be deemed to have been effected upon the delivery vehicle reaching the delivery site. The unloading of the delivered goods from the vehicle and the movement and storage of the said goods shall be the responsibility and at the risk of the customer.
Damage/loss – transit & return of goods: The customer or his representative shall examine the goods on arrival and any damage or loss entered on the carriers note, or the carriers note shall be signed to the effect that the goods were received unexamined. In the event of any damage or loss, claims must be submitted by recorded delivery to the company within 3 days of the receipt of the goods. Damaged goods must be made available for inspection. Under no circumstances shall credit be given or goods replaced if used, or the goods are returned to the company without the prior consent of the company. Such written consent shall not be deemed to be evidence of any agreement to cancel an order or an admission by the company of any defects in the goods supplied. The company reserves the right to make a handling charge of not less than 25% of the net invoice price in respect of any goods returned without its consent. Please check all deliveries before signing for them.
Installation: Where erection, positioning and installation are part of the contract the customer shall ensure that the site is clear and ready for the installation. Should the site not be ready as stipulated for such installation, the company reserves the right to make a charge in respect of any costs incurred in being so prevented.
Cancellation of order: The customer without written consent of the company cannot cancel any order accepted by the company. The company reserves the right upon such consent being given to levy a cancellation charge of not less than 25% to indemnify the company for any loss whatsoever (including loss of profits) arising from the cancellation. Non-stock goods or special orders cannot be returned.
Warranty: The company will use reasonable endeavours to extend to the customer the benefit of any guarantee, condition or warranty, which may have been granted to the company by any manufacturer or supplier of the goods and will take such steps as the customer may reasonably require enforcing such rights. Warranty is provided by the company for 12 months from date of invoice and applies to all mechanical & electronic parts such as motors, elements and controls. The warranty is invalidated if the customer fails to strictly adhere to the operation & maintenance instructions or if a qualified engineer does not install the goods or where non-genuine parts have been used or modifications made. The company does not provide any warranty for degraded goods (B grades) or second hand equipment. The warranty is limited to the free replacement of spare parts only. The warranty does not extend to malfunctions resulting from natural wear and tear or the result of mistreatment or mishandling of the goods. Perishable parts such as door seals, light bulbs and non-mechanical or electrical parts such as handles, feet & hinges are excluded from the warranty and will be provided entirely at the discretion of the company. Defective parts must be returned to the company by the customer and at his own cost within thirty days from the supply of a new replacement part.
Force majeure: The company shall not be under any liability to the customer if it is unable to carry out any provision of the contract for any reason beyond its control including (without limiting the forgoing) Act of God, legislation, war, fire, flood, drought, failure of power supply, lock out, strike or other action taken by the employees in contemplation of furtherance of a dispute or owing to any liability to procure materials required for the performance of the contract.
Waivers: The company’s rights and remedies shall not be prejudiced by any indulgence or forbearance to the customer and no waiver by the company of any breach by the customer shall operate as a waiver of any subsequent breach.
Specifications: All weights, measurements and specifications quoted by the company are nominal and subject to manufacturing tolerances and therefore, exact conformity cannot be guaranteed.

Jurisdiction: The contract shall be governed by and construed in accordance with the laws of England and Wales.

Interpretation and Definitions

Interpretation

The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of these Terms and Conditions:

Affiliate means an entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
Country refers to: United Kingdom
Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to AA Catering Equipment Services Ltd, https://aacateringservices.co.uk/contact-us/.
Device means any device that can access the Service such as a computer, a cell phone or a digital tablet.
Goods refer to the items offered for sale on the Service.
Orders mean a request by You to purchase Goods from Us.
Service refers to the Website.
Terms and Conditions (also referred as “Terms”) mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service. This Terms and Conditions agreement has been created with the help of the TermsFeed Terms and Conditions Generator.
Third-party Social Media Service means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service.
Website refers to AA Catering Services | Commercial Catering Equipment, accessible from https://aacateringservices.co.uk
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Acknowledgment

These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.

By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.

You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.

Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.

Placing Orders for Goods

By placing an Order for Goods through the Service, You warrant that You are legally capable of entering into binding contracts.

Your Information

If You wish to place an Order for Goods available on the Service, You may be asked to supply certain information relevant to Your Order including, without limitation, Your name, Your email, Your phone number, Your credit card number, the expiration date of Your credit card, Your billing address, and Your shipping information.

You represent and warrant that: (i) You have the legal right to use any credit or debit card(s) or other payment method(s) in connection with any Order; and that (ii) the information You supply to us is true, correct and complete.

By submitting such information, You grant us the right to provide the information to payment processing third parties for purposes of facilitating the completion of Your Order.

Order Cancellation

We reserve the right to refuse or cancel Your Order at any time for certain reasons including but not limited to:

Goods availability
Errors in the description or prices for Goods
Errors in Your Order

We reserve the right to refuse or cancel Your Order if fraud or an unauthorized or illegal transaction is suspected.

Your Order Cancellation Rights

Any Goods you purchase can only be returned in accordance with these Terms and Conditions and Our Returns Policy.

Our Returns Policy forms a part of these Terms and Conditions. Please read our Returns Policy to learn more about your right to cancel Your Order.

Your right to cancel an Order only applies to Goods that are returned in the same condition as You received them. You should also include all of the product’s instructions, documents and wrappings. Goods that are damaged or not in the same condition as You received them or which are worn simply beyond opening the original packaging will not be refunded. You should therefore take reasonable care of the purchased Goods while they are in Your possession.

We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

You will not have any right to cancel an Order for the supply of any of the following Goods:

The supply of Goods made to Your specifications or clearly personalized.
The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.
The supply of digital content which is not supplied on a tangible medium if the performance has begun with Your prior express consent and You have acknowledged Your loss of cancellation right.

Availability, Errors and Inaccuracies

We are constantly updating Our offerings of Goods on the Service. The Goods available on Our Service may be mispriced, described inaccurately, or unavailable, and We may experience delays in updating information regarding our Goods on the Service and in Our advertising on other websites.

We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.

Prices Policy

The Company reserves the right to revise its prices at any time prior to accepting an Order.

The prices quoted may be revised by the Company subsequent to accepting an Order in the event of any occurrence affecting delivery caused by government action, variation in customs duties, increased shipping charges, higher foreign exchange costs and any other matter beyond the control of the Company. In that event, You will have the right to cancel Your Order.

Payments

All Goods purchased are subject to a one-time payment. Payment can be made through various payment methods we have available through Stripe, such as Visa, MasterCard, or online payment methods (apple pay, google pay, link).

Payment cards (credit cards or debit cards) are subject to validation checks and authorization by Your card issuer. If we do not receive the required authorization, We will not be liable for any delay or non-delivery of Your Order.

Intellectual Property

The Service and its original content (excluding Content provided by You or other users), features and functionality are and will remain the exclusive property of the Company and its licensors.

The Service is protected by copyright, trademark, and other laws of both the Country and foreign countries.

Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of the Company.

Links to Other Websites

Our Service may contain links to third-party web sites or services that are not owned or controlled by the Company.

The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit.

Termination

We may terminate or suspend Your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.

Upon termination, Your right to use the Service will cease immediately.

Limitation of Liability

Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service.

To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party’s liability will be limited to the greatest extent permitted by law.

“AS IS” and “AS AVAILABLE” Disclaimer

The Service is provided to You “AS IS” and “AS AVAILABLE” and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.

Without limiting the foregoing, neither the Company nor any of the company’s provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.

Governing Law

The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.

Disputes Resolution

If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company.

Severability and Waiver

Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

Waiver

Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not affect a party’s ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute a waiver of any subsequent breach.

Translation Interpretation

These Terms and Conditions may have been translated if We have made them available to You on our Service. You agree that the original English text shall prevail in the case of a dispute.

Changes to These Terms and Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.

Contact Us

If you have any questions about these Terms and Conditions, You can contact us:

By visiting this page on our website: https://aacateringservices.co.uk/contact-us/